Features built directly into the Zammad codebase (e.g., LDAP, GitHub, Zabbix). Addons/Packages:
Released: Q3 2024 The most requested integration for years. This new addon bypasses Twilio limitations and connects directly to the Meta WhatsApp Business API. zammad addons new
Let’s be honest: The core "Text Modules" in Zammad are clunky. The add-on turns them into a powerhouse. Features built directly into the Zammad codebase (e