When the elevator goes into fault mode, you’ll often see a code like E-23 or FF-41 . These are your first clues.

When to Call Schindler Service

: The elevator did not reach the target floor within the maximum allowed time (trip timeout). 11 - Position Lost

To avoid frequent error codes:

The shielding on the encoder cable may be compromised, or the cable is routed too close to high-voltage traction media wiring, causing electromagnetic interference (EMI).

Based on technical documentation, these are the primary fault categories for the 5500 and related Miconic series:

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