Because Sagem has undergone corporate restructuring (Sagem -> Safran -> HID Global), finding these drivers on a general consumer download page can be difficult.
: The primary source for professional-grade drivers and SDKs is the IDEMIA Support Portal . sagem compact biometric module driver 2021
A: This indicates a hardware failure or a corrupted EEPROM on the module itself. No driver, including the 2021 version, can fix this. You need a hardware replacement. including the 2021 version