If you are unable to download the image or metadata directly through the Image Repository, use these manual methods: Manual Local Import Download the required software image file (e.g., ) directly to your laptop from the Cisco Software Central Manually upload the file to Cisco Catalyst Center Image Repository > Import Internal Server Import
Cisco’s software download portal often generates temporary, time-limited tokens for automated downloads. If the token expires before the download completes, the transaction ID becomes invalid. If you are unable to download the image
The error typically indicates a failure in downloading metadata or compatibility matrices from Cisco.com, often due to expired certificates, back-end API issues, or outdated software versions . 1. Manual Workaround (Recommended) often due to expired certificates
Corporate proxies or next-gen firewalls sometimes scan or modify HTTPS traffic. If the proxy injects content or alters headers, the cryptographic integrity of the metadata (including the trans-id) breaks. back-end API issues
systemctl start crosswork-image-mgmt
: Given the specificity of the error, reaching out to Cisco's technical support might be the most direct path to resolving the issue. They can offer insights specific to your product or situation.