Microscope Digital Camera Nxm-ep200 Software ((link)) Page

| Problem | Likely Cause | Solution | |---------|--------------|----------| | “No device found” | Driver not installed or USB error | Reinstall software, try different USB port, restart PC. | | Live view is black | Microscope light off, or shutter closed | Turn on light, open trinocular port lever, check camera adapter. | | Image is very slow/stuttering | USB 2.0 bandwidth limit or high resolution | Lower resolution to 1280×720 in settings. | | Colors look wrong | Incorrect white balance | Place a white blank slide, click Auto WB , then lock. | | Measurement shows wrong units | Calibration not loaded or wrong objective selected | Go to Measure → Calibration and select the correct saved calibration. | | Software crashes on launch | Corrupted config file | Delete EP200_settings.ini from %AppData%\NXM\ and restart. |