At this stage, the printer refuses to print, scan, or copy. The Resetter Tool is the software bridge that resets this counter back to zero, allowing the printer to resume operation.
The tool communicates directly with the printer’s EEPROM (Electrically Erasable Programmable Read-Only Memory) via a USB connection. It doesn't modify the firmware; it simply rewrites a specific memory address where the waste ink counter value is stored.
The resetter tool communicates directly with the printer’s EEPROM (memory chip) via USB. It reads the current waste ink counter value and forces it back to zero (or a low value like 0–5%). The printer then thinks a new waste ink pad has been installed.
: By clearing the counter, users can resume printing without visiting a service centre.
A pop-up will ask you to turn off your printer. Turn it off, then turn it back on. The error lights should now be gone.