| Problem | Solution | |---------|----------| | Portal shows “No access to software” | Request “c.suite download” permission via your CAREL partner or create a business account. | | Download fails / slow | Use download manager; clear browser cache. | | Installer corrupt | Compare MD5 hash from portal (provided in download page). | | Missing license file | c.suite runs in . Request a .lic file from CAREL support. |
| Step | Action | |------|--------| | 1 | Create/access MyCAREL account | | 2 | Search for c.suite (legacy) or Plantvisor (current) | | 3 | Download only from carel.com or my.carel.com | | 4 | If c.suite not found, contact CAREL support with your use case | | 5 | Consider migrating to Plantvisor for new projects | carel csuite download top