: Using the Service Support Tool incorrectly can "brick" your device. Official firmware and software should be sourced from the Canon Support Portal whenever possible. Service Support Tool Manual - Canon Global - device.report

The is a specialized utility software designed for professional service technicians to perform critical maintenance on Canon imaging devices, such as the imageRUNNER ADVANCE series. It provides a graphical interface that allows technicians to manage firmware, system software, and device data directly from a PC. Key Features and Capabilities

The SST acts as a bridge between a PC and a Canon device (like an imageRUNNER copier) to perform high-level system tasks: :

Optimizing Your Device Maintenance with Canon Service Support Tool (SST) v4.11 Keeping high-performance imaging devices like the imageRUNNER ADVANCE Series