Adlsdk-status-auth-pending 4 [updated] -

: Ensure both the Autodesk Desktop Licensing Service and the Autodesk Identity Manager (for 2024+ versions) or the Single Sign-On Component (for 2020–2023 versions) are updated to their latest versions.

10:32:01.123 [main] INFO - Initiating token refresh for tenant "adls-tenant-4" 10:32:01.456 [netty-io-2] DEBUG - Received OAuth2 response (cached token expired) 10:32:01.457 [netty-io-2] DEBUG - Setting AUTH_PENDING state: 4 10:32:01.458 [main] WARN - Thread blocked: adlsdk-status-auth-pending 4 10:33:01.459 [main] ERROR - Timeout after 60s - no callback invoked. adlsdk-status-auth-pending 4

: The error message "adlsdk-status-auth-pending 4" suggests an authentication issue where the status is pending. This could be related to Azure Data Lake Storage (ADLS) given the "adl" prefix. : Ensure both the Autodesk Desktop Licensing Service

: Use the AdskLicensingInstHelper tool to manually register the product with the service. This tool is located at: C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\ . This could be related to Azure Data Lake

If your computer time is off by more than a few minutes, licensing authentication will fail. Ensure your Windows time is set to . Summary Checklist Solution Area Check Network Remove Proxy / Adjust Firewall Clear LGS Files Delete AdskLicensingService folder Update Service Install latest Licensing Service Restart Service Restart services.msc Check Time Set time to auto-sync

Navigate to the following folder: C:\ProgramData\Autodesk\AdskLicensingService all files and folders inside this directory.