GPU driver mismatch with Nitrous (DirectX 12) . Starting mid-2024, Autodesk deprecated DirectX 9 fallback.
| Tool | Purpose | Location (Windows) | |------|---------|--------------------| | (Windows) | Captures .NET / APPCRASH exceptions | Event Viewer > Windows Logs > Application | | 3ds Max Crash Report Tool | Autodesk’s built-in minidump handler | %localappdata%\Autodesk\3dsMax\202X - 64bit\ENU\Logs\ | | Process Monitor (ProcMon) | Traces missing DLLs or registry access | Download from Microsoft Sysinternals | | Startup Logs (2024+) | New verbose logging flag | -console + -logfile command line | 3ds max startup failure detection updated
When 3ds Max fails to launch correctly—often due to corrupted user settings, plugin conflicts, or driver issues—this tool triggers a dialogue box upon the next launch attempt. Recent updates have refined this process, providing more specific options to restore factory settings or isolate the cause of the failure without a full reinstallation. How the Updated Detection Works GPU driver mismatch with Nitrous (DirectX 12)
If you see usd_ms.dll crash, detection: Run where usd_ms.dll – if multiple copies exist (e.g., in Maya + Max paths), uninstall extra USD builds. Recent updates have refined this process, providing more